We Are An Inpedendent All-Physician Practice
We are and plan to remain an all-physician practice. When you have an appointment here, you always see one
of our pediatricians that are board-certified by the American Board of Pediatrics. Doctors who are certified by
the American Board of Pediatrics go above and beyond basic requirements to be licensed to treat patients. Certification is
a doctor’s commitment to you and your child to continually improve their skills and practice.
The physicians at The Pediatric Center are also the owners, and operate independently from large organizations or
hospitals. We are proud members of Coastal Physicians Alliance, an Independent Physicians Alliance representing practices throughout North Carolina that are committed to high quality care
on a personal level.
Our Office's History
The Pediatric Center was founded by Dr. Charles Hicks in 1967. His first office was a room at the Babies Hospital
on the Intercoastal Waterway before building this current office adjacent to the newly built hospital across town.
For 50 years, it has been recognized as one of Wilmington's cornerstones for primary pediatrics.
Dr. Charles M. Hicks 1936 - 2017
Dr. Charles Hicks
founded our practice 50 years ago in 1967, starting out at the Babies Hospital on the water
near Wrightsville Beach. He was a pioneer in the care of children here in Wilmington, and his heartwarming smile and easy
bedside manner reassured many worried mothers over the decades. Dr. Hicks' medical expertise saved countless children's lives
in his career, with a wisdom that was only surpassed by his passion to never stop learning. His generosity continued as
a foster parent, as he and his wife Donna took struggling children into their home with nowhere else to turn. He made it
his lifelong mission to help those who could not help themselves, and by doing so touched the lives of so many young people
during his lifetime. He will be missed by his surviving family and friends, but our connection to him as a leader, mentor,
and role model leaves a void in our hearts. We will miss you, Dr. Hicks
Beginning in the fall of 2004, The Pediatric Center underwent extensive renovations to both the interior and exterior
of the building. The exterior saw a new main entrance with sweeping brick steps and ramp, revised parking
lot, and beautiful irrigated landscaping.
We now have free Wi-Fi throughout the office so
our patients and parents can use their smart phones and iPads while you are here.
New Hanover Regional Medical Center opened its new 179,000 square foot Betty H. Cameron Women's and Children's Hospital
in September 2008. The $45 million center is the centerpiece of the medical center's construction plan. It includes
all private rooms with full baths, patient and family centered care, decentralized nursing as well as a gift shop, women's
boutique and food concession. The children's hospital is staffed by full-time Pediatric Hospitalists
who can closely monitor our inpatient pediatric population. That means better and more efficient care for our sick
hospitalized kids here in Wilmington. In addition, the center has allowed New Hanover Regional Medical
Center to expand into pediatric intensive care now that our six bed Pediatric Intensive Care Unit has opened.
Moving Forward into the 21st Century
The Pediatric Center started using Electronic Medical
Records in the spring of 2012, which allowed us to provide better care for our patients moving forward into the 21st century.
With advantages such as electronic presciptions, electronic scheduling, email reminders, patient population tracking, access
for families to medical records via patient portal, and many others, the benefits of EMR improves the overall quality of health
for our patients.
In the summer of 2014, The Pediatric Center received
NCQA Patient-Centered Medical Home (PCMH) Recognition for using evidence-based, patient-centered processes that focus on highly
coordinated care and long-term, participative relationships.
The NCQA Patient-Centered Medical Home is the model of primary care that combines teamwork and information technology to improve care, improve patients' experience
of care, and reduce costs. Medical homes foster ongoing partnerships between patients and their personal clinicians,
instead of approaching care as the sum of episodic office visits. Each patent's care is overseen by clinician-led care
teams that coordinate treatment across the health care system. Research shows that medical homes can lead to higher
quality and lower costs, and can improve patient and provider reported experiences of care.
We offer two waiting rooms, one for sick patients and a separate one for well children and newborns
Our separate waiting room for newborns and well children
decreases your chances of becoming sick on a routine trip to your pediatrician
Our remodeled sick waiting area features a Thomas the Train playtable and a Melissa & Doug wooden
The interior received a two year
long makeover, including new drop ceilings with noise reduction tile, modern inset lighting, new walls with wainscoting
trim, and hardwood floors thoughout the office, that was completed in the summer of 2016.
Dr. Edwards, Dr.
Player, Dr. Jackson, and Dr. Renton are on the staff of pediatrics at New Hanover Regional Medical
Center. Our office is conveniently located right next to the hospital on Glen Meade Road, so we can walk next
door and frequently check on any newborns or inpatients.